Pristine Auto Care Privacy Policy

1. Introduction

At Pristine Auto Care, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and manage the information we obtain from our customers, both through our website and other interactions with our services. We strive to provide transparency and control over your information, while delivering exceptional car care services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, phone number, email address, vehicle details (type, make, model), location, and payment information.• Usage Data: We collect information about how you use our website and services, such as the services you book, the time and date of your bookings, and your interactions with the website's features.• Device Information: We may collect information about your device, such as the device type, operating system, unique device identifiers, and IP address.• Location Information: With your consent, we may collect your device's location to provide doorstep services and improve our services.• Customer Feedback: We collect feedback, ratings, and reviews you provide about our services.

3. How We Use Your Information

We use the collected information for the following purposes:

• Providing and Improving Services: We use your information to process bookings, provide car care services, personalize your experience, and improve our services.• Customer Support: We use your information to respond to your inquiries, provide assistance, and address any issues you may have.• Communication: We may use your contact information to send you booking confirmations, service reminders, updates, and promotional offers. You can opt out of receiving marketing communications at any time.• Security and Fraud Prevention: We may use your information to detect and prevent fraudulent activities and ensure the security of our services.• Legal Compliance: We may use your information to comply with applicable laws and regulations.

4. Sharing Your Information

We may share your information with the following third parties:

• Service Providers: We may share your information with trusted third-party service providers who assist us in providing and improving our services, such as payment processors, IT service providers, and marketing partners. We have agreements with these providers requiring them to protect your information.• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only do this with your consent.• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include data encryption, access controls, and regular security assessments. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Choices

You have the following choices regarding your information:

• Access and Correction: You can access and correct your personal information by logging into your account or contacting us.• Marketing Communications: You can opt out of receiving marketing communications by following the unsubscribe instructions in the email or contacting us.• Location Information: You can disable location tracking on your device.• Cookies: You can disable cookies in your browser settings, but this may affect the functionality of our website.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Pristine Auto CareJaipur, RajasthanEmail: office@pristineautocare.inPhone: +91 9928111558